Aquatic Front Desk Agent Job at Rosen Hotels & Resorts, Orlando, FL

NGNGZEJBMmowZ1VqYXpWb3ArcHZ1WkJtT0E9PQ==
  • Rosen Hotels & Resorts
  • Orlando, FL

Job Description

Aquatic Front Desk Agent Location Orlando, FL :

Summary: The Front Desk Agent is responsible for greeting and registering guests, providing exceptional customer service, and managing guest accounts during check-in. The ideal candidate will be detail-oriented, possess strong conflict-management skills, and excel in decision-making to ensure a seamless guest experience. Responsibilities:

  • Greet and register guests with a welcoming and professional demeanor.
  • Provide guests with information about the center's amenities.
  • Address guest inquiries and resolve any issues promptly and courteously.
  • Manage the check-in process, ensuring accurate billing and efficient service.
  • Maintain accurate guest records, payment transactions, and follow policies.
  • Comply with the company's drug-free and tobacco/nicotine-free policies.
  • All other duties as assigned.
Experience/Qualifications:
  • Strong interpersonal and communication skills.
  • Ability to handle and resolve guest complaints or concerns in a professional manner.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Previous experience in customer service preferred.
  • Must be able to legally work in the USA.
Education and Certification(s)/License(s):
  • High school diploma or equivalent preferred.

Discover Life at Rosen: Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida's most respected hospitality companies to work for.

Benefits Our Associates Enjoy:
  • Affordable Health and Dental Insurance
  • On-site Medical Center
  • Competitive Compensation
  • Holiday Pay
  • Paid Vacation and Personal Days
  • Tuition Reimbursement and Higher Education Scholarships
  • 401(k) Retirement Savings Plan
  • Childcare Financial Assistance
  • Hospitality and Dining Discounts
  • Access to our Family Outreach Center
  • Excellent Career Growth Opportunities
  • And much more

We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.

Job Tags

Full time,

Similar Jobs

DRC Systems

SAP GTS Consultant Job at DRC Systems

 ...Job Description: We are seeking a highly skilled SAP Global Trade Services (GTS) Consultant with deep experience in international trade compliance and multi-country deployment to support our SAP implementation program. The ideal candidate combines technical SAP GTS... 

Twilio

Software Engineer, Demo Platform Engineering Job at Twilio

 ...Engineering team, you will have a direct impact in consolidating the demo platform across both Comms and Segment for the first time in Twilios history. You will be responsible for creation, maintenance, and designing of the entire full stack demo environment, including... 

System One

Principal Investigator Job at System One

 ...510 hours per week) Overview The Clinical Principal Investigator (PI) provides medical leadership and overall oversight for clinical...  ...PRN role ensures that all study activities are performed in compliance with ICH-GCP, FDA, and institutional standards ,... 

Veeva Systems

Lead Consultant (Remote) Job at Veeva Systems

 ...problems? Veeva Systems is looking for driven, self-motivated Lead Consultants with a passion for empowering enterprise companies with best-of...  ...receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression,... 

Lanpher's Transport

School Bus Driver Job at Lanpher's Transport

Lanpher's Transport, Inc., a trusted local company since 1977, is seeking a dedicated full-time School Bus Driver to join our team. We pride ourselves on providing a safe and reliable transportation service to the students of CNY. The ideal candidate will be safety-minded...