Job Description

Aquatic Front Desk Agent Location Orlando, FL :

Summary: The Front Desk Agent is responsible for greeting and registering guests, providing exceptional customer service, and managing guest accounts during check-in. The ideal candidate will be detail-oriented, possess strong conflict-management skills, and excel in decision-making to ensure a seamless guest experience. Responsibilities:

Greet and register guests with a welcoming and professional demeanor.
Provide guests with information about the center's amenities.
Address guest inquiries and resolve any issues promptly and courteously.
Manage the check-in process, ensuring accurate billing and efficient service.
Maintain accurate guest records, payment transactions, and follow policies.
Comply with the company's drug-free and tobacco/nicotine-free policies.
All other duties as assigned.

Experience/Qualifications:

Strong interpersonal and communication skills.
Ability to handle and resolve guest complaints or concerns in a professional manner.
Detail-oriented with the ability to multitask in a fast-paced environment.
Previous experience in customer service preferred.
Must be able to legally work in the USA.

Education and Certification(s)/License(s):

High school diploma or equivalent preferred.

Discover Life at Rosen: Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida's most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

Affordable Health and Dental Insurance
On-site Medical Center
Competitive Compensation
Holiday Pay
Paid Vacation and Personal Days
Tuition Reimbursement and Higher Education Scholarships
401(k) Retirement Savings Plan
Childcare Financial Assistance
Hospitality and Dining Discounts
Access to our Family Outreach Center
Excellent Career Growth Opportunities
And much more

We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.

Job Tags

Full time,

Similar Jobs

Jule

Electrician Job at Jule

Electrician What it feels like to work at Jule: Jule has maintained its flat management structure and start-up culture, despite its steady growth in the industry for the past ten years. The Electrician will be a part of a rapidly growing operational team with opportunities...

Detroit Lakes Community and Cultural Center

Events Staff Job at Detroit Lakes Community and Cultural Center

...within two business days of event Assess facility for any minor accessibility issues that may impact patrons, guests and other staff and assist with implementation of solutions to enhance accessibility, and communicating major accessibility issues to event manager...

Randstad Technologies

GRAPHIC DESIGNER Job at Randstad Technologies

...We are seeking a creative and detail-oriented contractor to design and develop a Visual Merchandising Fixture Density Guide that will... ...operational and merchandising concepts into clear, easy-to-understand graphics and layouts. Collaboration: Works closely with the...

PriceSenz

Clinical Research Coordinator Job at PriceSenz

...Job Title Clinical Research Coordinator (Clinical Trials) (Phase I/II | Patient-Facing | Regulatory & Data Focused) Job Type Full-Time... ...0 hours per week Location Onsite Bethesda, MD (No remote option) Role Overview We are seeking an experienced...

Boston Speech Therapy

Speech Language Pathologist 80 to 90 per hour FT or PT CF candidates welcomed Job at Boston Speech Therapy

...communication and interpersonal skills. Ability to work independently and as part of a collaborative team. Familiarity with teletherapy practices is a plus. Benefits Boston Speech Therapy is an Equal Opportunity Employer and is committed to compliance...

Aquatic Front Desk Agent Job at Rosen Hotels & Resorts, Orlando, FL

NGNGZEJBMmowZ1VqYXpWb3ArcHZ1WkJtT0E9PQ==