Call Center Customer Service Representative Job at Atlas Disposal, Rancho Cordova, CA

NnNwV0F3bWczd0FrYVROdHJlVm90NTFxTlE9PQ==
  • Atlas Disposal
  • Rancho Cordova, CA

Job Description

Atlas Disposal Industries is a leading, independently owned waste management company with over 25 years of experience serving communities in California, Utah, and Arizona. As a Call Center Customer Service Representative, you will play a vital role in supporting both residential and commercial customers by providing prompt, professional assistance via phone, email, and text. This in-office, full-time position offers the opportunity to work in a collaborative environment where your contributions help preserve the environment and support local communities. Atlas Disposal is committed to employee growth, teamwork, and delivering exceptional service.

Responsibilities

  • Respond to customer inquiries regarding products and services through phone, email, and text messaging
  • Assist customers with account management, including service changes, billing questions, cancellations, and missed pickups
  • Accurately complete forms and data entry to ensure correct billing and account adjustments
  • Generate credit and debit memos as needed
  • Collaborate with other departments to resolve customer needs efficiently
  • Work as part of a team to achieve collective customer service goals
  • Perform additional duties as assigned

Qualifications

  • High school diploma or equivalent
  • 2-3 years of customer service experience in a call center environment
  • Excellent oral and written communication skills
  • Proficiency with Microsoft Office Suite
  • Ability to manage multiple tasks simultaneously (phone, email, text)
  • Strong interpersonal skills and ability to work well under pressure and time constraints
  • Bilingual in Spanish or Russian is a plus
  • Sales experience is desired
  • Experience in the waste industry is a plus

Compensation

$20.00- 22.00 per hour (non-exempt, hourly)

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • Long-term disability coverage
  • 401(k) with company match
  • Paid vacation, holidays, and sick days

Job Tags

Hourly pay, Full time, Work at office, Local area,

Similar Jobs

American Income Life Insurance Company

Customer Service Associate - Work From Home Job at American Income Life Insurance Company

 ...Were seeking a customer-focused professional to join a well-established supplemental benefits organization that has supported working families for decades. As the company continues to grow across new regions, there is an immediate need for motivated Benefits Representatives... 

Compass Group

MAINTENANCE TECHNICIAN (PAINTER) (FULL TIME) Job at Compass Group

 ...We are hiring immediately for a full time MAINTENANCE TECHNICIAN (PAINTER) position. Location : East Texas A&M Mn - 2600 South...  ...fleet maintenance support including but not limited to welding, plumbing, electrical, food truck kitchen maintenance, driving of vehicles... 

GreatAuPair LLC

Personal Assistant Job at GreatAuPair LLC

Looking for an assistant to help my wife with chores, navigating through Paris, helping her transport a few medium suitcases between hotels, possible travel companion to south of France from time to time while she searches for offices. Looking for someone who is health... 

Veteran Tech Brigade

IT Help Desk Senior Engineer Job at Veteran Tech Brigade

 ...Responsibilities Oversee help desk functions and participate in customer technical assistance by phone, electronically and in person...  ...relevant field ~3 years of relevant technical supervisory experience ~ Certifications: MCITP or MCSE ~ Willing to comply with comprehensive... 

Openkyber

SAP SD Consultant Job at Openkyber

 ...SAP EWM Consultant Location: Loveland CO Remote Rate: Market c2c Open to Remote Role and Responsibilities Should have 8+ years of experience in EWM Implementation, Rollout & support. Should have experience to design & configureSAP EWM modules...