Call Center Manager | New Bay Remodeling
Location: Clearwater, FL
Full-Time
About Us:
At New Bay Remodeling , we’re transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients, and accessibility customers. Built on a foundation of craftsmanship and quality, our reputation is backed by decades of delivering exceptional acrylic bath and shower systems — and we’re growing fast.
The Opportunity:
We’re seeking an experienced Call Center Manager to lead and elevate our Call Center team in Clearwater, FL. If you’re a proactive leader with a passion for customer experience and team success, we want to hear from you.
What You’ll Do:
Lead, train, and manage a high-performing team of Call Center Representatives
Oversee daily operations and appointment scheduling for our sales team
Confirm customer appointments and ensure scheduling accuracy
Manage inbound and outbound call flows
Maintain top-tier customer service standards
Monitor and meet performance goals, quotas, and KPIs
Work closely with sales and operations to optimize results
What You Bring:
Prior experience managing a call center or customer service team
Strong communication, coaching, and conflict resolution skills
Comfortable with evening and weekend availability
Tech-savvy with solid computer and CRM skills
Goal-driven mindset with a commitment to excellence
Why Join Us:
Competitive salary with performance-based bonuses
Supportive team culture in a growing company
Opportunities for advancement and professional development
Take the next step in your career and be part of a company that’s redefining the industry.
Apply today and lead a team that makes a difference, one call at a time.
ESU 17 in North-Central Nebraska is seeking a full-time school psychologist beginning with the 2026-2027 school year. School psychologists will be responsible for supporting the education of students by providing support to classroom teachers in behavior and instruction...
...Challenger 300/350 Type Rating (CL30)+ FAA Airline Transport Pilot (ATP) certificate+ Minimum... ...network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections...
Start your career as an Assembler with MAU at Textron Specialized Vehicles in Augusta, GA. As an Assembler, you will support the production... ...Do as an Assembler:~Operate production line machinery and computers~Troubleshoot equipment and ensure proper operation~Follow...
...About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining... ...and experience. Graduate of an accredited School of Nursing (RN). Current appropriate state licensure. EXPERIENCE AND...
...Overview We are seeking a highly motivated and detail-oriented Senior Finance and Accounting Analyst to support the accounting and risk management functions for our Structured Products division, a subsidiary of Forest City Trading Group (FCTG) This role offers...