Client Service Representative - Entry Level Job at GVA Inc., Virginia Beach, VA

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  • GVA Inc.
  • Virginia Beach, VA

Job Description

We are a community-focused outreach agency partnering with nonprofits and mission-driven organizations to strengthen local communities through in-person engagement. Our team builds meaningful connections that support the growth and impact of the causes we represent.

We’re seeking a motivated Client Service Representative to join our team and provide exceptional support to our clients and community partners. No experience required — we provide paid training, hands-on learning, and clear opportunities for career growth.

Position Overview

This entry-level role is perfect for individuals who are professional, organized, and eager to start a career in client relations, communications, community engagement, or business support . You’ll learn how to manage client needs, support daily operations, and help deliver an outstanding experience to the partners we serve.

Key Responsibilities

  • Serve as a primary point of contact for clients and community partners

  • Respond to inquiries and provide clear, supportive guidance

  • Maintain accurate client records, manage follow-ups, and ensure timely communication

  • Assist leadership in coordinating client activities, programs, and outreach initiatives

  • Identify ways to improve client satisfaction and strengthen long-term relationships

  • Prepare reports, materials, and communications for internal and external use

  • Demonstrate professionalism, teamwork, and commitment to excellent service

Qualifications

  • Strong verbal and written communication skills

  • Professional, friendly, and solution-oriented demeanor

  • Highly organized and detail-focused

  • Able to handle multiple priorities in a collaborative team environment

  • Bachelor’s degree is a plus, but not required

  • No previous experience necessary — full training provided

Compensation amp; Benefits

  • Paid training with ongoing mentorship

  • Full-time schedule with opportunities for advancement

  • Performance-based recognition and bonuses

  • Supportive, collaborative, and community-driven work environment

  • Clear career pathways into client management, communications, or leadership roles

If you are motivated, professional, and eager to grow your career while making a positive community impact, we encourage you to apply today !

Job Tags

Full time, Local area,

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