Why Join Care at Home?
Care at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.
Position Overview
The Community Care Navigator – Field (CCN - F) reports to the Non-Clinical Manager. They should embody Care at Home’s core values, including, Trusted, Empathetic, Committed, Humble, Creative and Community-Minded. At Care at Home, we don’t have family members or customers – we have Family Members .
The Community Care Navigator -Field (CCN- F) role has the responsibility of locating and engaging family members lost to care. This role is also responsible for connecting the member to a PCP and/or the Care at Home Program, as well as completing SDOH assessments, basic health assessments, and making appropriate referrals for social, medical or behavioral needs.
Key Responsibilities
The Community Care Navigator – Field (CCN - F) will have the following responsibilities:
General Duties
The Community Care Navigator - Field (CCN - F) will have the following duties:
Required Qualifications
The Community Care Navigator - Field (CCN - F) should have the following qualifications:
Our Benefits
Financial Well-being
Health and Wellness
Additional Perks
The working environment and physical requirements of the job include:
This position requires in-home, assisted living, and independent-living community based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace.
In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.
Equal Opportunity & Reasonable Accommodation Statement
Care at Home is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process.
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