Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our “Win as One” mentality ensures that our team’s success is directly linked to Client, Shareholder and Employee Satisfaction.
Recognized by Newsweek as one of AMERICA'S MOST LOVED WORKPLACES® for three consecutive years and a Built In Best Places to Work for six years, we are committed to our employees’ total wellbeing. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN – because being YOU thrives here.
DFIN is seeking a proactive and strategic Customer Success Manager to serve as a trusted advisor for our clients, leading them through the post-sales life cycle of adoption, optimization and growth across our portfolio of regulatory and compliance solutions.
You will partner with our Sales, Product, Services and Support teams to drive adoption and build relationships that add value and increase customer satisfaction.
You are comfortable rolling up your sleeves and enjoy working in a fast-paced environment where you can make an immediate impact. You have high aspirations, and you are excited to help us scale Customer Success at DFIN.
This position is an individual contributor role reporting to the Senior Director, Customer Success and is designated as Remote.
This is a fully remote position, with a preference for candidates located in the Tri-state area (New York, New Jersey, Connecticut).
It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status.
If you are a qualified individual w ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to Accommodations@dfinsolutions.com .
At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from noreply@dfinsolutions.com . If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via t alentacquisition@dfinsolutions.com (this email is for general TA questions and is not used for updates on your application status). #BI-Remote
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