Desktop IT Support Technician Job at Revel Staffing, Kansas City, MO

NnNGVUFnQ2kyQUFuYXpCcHB1TnJ0cE5oUEE9PQ==
  • Revel Staffing
  • Kansas City, MO

Job Description

A confidential organization is seeking an experienced Desktop Support Technician to provide on-site technical support for desktops, laptops, mobile devices, printers, and enterprise applications. This role requires strong troubleshooting skills, excellent customer service, and the ability to support end users in a fast-paced corporate environment.

Key Responsibilities

  • Provide on-site technical support for hardware, software, and network-related issues

  • Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals

  • Install, configure, image, and deploy hardware and software

  • Assist users with application, operating system, and connectivity issues

  • Respond promptly to incidents and service requests via phone, email, or in-person

  • Document all work, solutions, and updates in the ticketing system

  • Collaborate with IT teams for escalations and project-based work

  • Maintain accurate inventory of IT assets and ensure compliance with security protocols

  • Provide user training and guidance on IT policies and best practices

Required Qualifications

  • High school diploma required; IT degree preferred

  • 1–3 years of technical support or IT helpdesk experience

  • Active Security Clearance OR VantageClear Credential (required)

  • Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware

  • Excellent communication, customer service, and problem-solving skills

  • Ability to work independently in an onsite corporate environment

Job Tags

Full time, Work at office,

Similar Jobs

CMG Financial

Call Center Consumer Care Agent (Mortgage Servicing) (Troy, MI) Job at CMG Financial

DescriptionCMG Financial ishiringon-siteMortgage ServicingConsumer CareCall CenterAgents to workat theConsumer Contact Centerlocated in...  ....The Agentsareresponsible for providing exceptional customer service to borrowers by handling inquiries related to their... 

Shenzhen Wintech Innovation Technology Limited

Overseas Sales Manager 海外销售经理 Job at Shenzhen Wintech Innovation Technology Limited

A bachelor's degree or above, majoring in international economics and trade, marketing, business English, etc. Fresh graduates can give it a try. Those familiar with the local customs and practices in North America...

CoventBridge Group

Desktop Investigator Job at CoventBridge Group

 ...Overview Desktop Investigator - Remote Full-Time / Hourly Uncover the Story Behind Every Claim At CoventBridge Group, every...  ...full-service investigations providing Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations... 

InventYOU AB

Solution architect Job at InventYOU AB

 ...We are currently looking for a skilled Solution Architect to join our consulting team for an exciting assignment with one of our clients in...  ...integrations Hands-on experience with cloud platforms (Azure, AWS, or GCP) Strong understanding of microservices, APIs, and... 

Energy Talent Search

Reservoir Engineer Job at Energy Talent Search

 ...recruiting a highly analytical and results-driven Reservoir Engineer for a leading onshore conventional oil and gas company based...  ...the following criteria: Education: Bachelors Degree in Petroleum Engineering or a related discipline (Masters preferred). Experience...