Job Description

About Discovery Senior Living

Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the award-winning management team has been developing, building, marketing, and managing diverse senior-living communities across the United States. By leveraging its innovative “Experiential Living” philosophy across a growing portfolio in excess of 350 communities and over 35,000 homes in nearly 40 states, and 19,000 dedicated employees, Discovery Senior Living is a recognized industry leader for performance, innovation and lifestyle customization and, today, ranks among the 2 largest U.S. senior living operators.

Discovery Senior Living is hiring a Director of Compliance and Risk Management 

The Director of Compliance and Risk Management is responsible for evaluating issues involving risk from a macro-operational and financial perspective, analyzing companywide compliance and risk data, and delivering education and training with the goal of improving quality of care and reducing future operational and financial liability exposures to the organization. Responsibilities also include identifying and assessing areas of compliance risk, communicating the importance of the Compliance Program, promoting the written Code of Conduct, and implementing the ethical principles and policies which are the basis of the Compliance Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Develops, implements, audits, monitors, and assesses the enterprise, management companies, regions, and communities regarding global and specific compliance and risk management functions and program needs.
• Oversees education and training for staff on compliance and risk related topics. Collaborates with the Organizational Training and Development team along with Clinical, Operations, and other departments to prepare and disseminate training.
• Contributes a compliance and risk management perspective to the development or revision of companywide systems, policies and programs.
• Leads Discovery Risk Committee, directing risk management initiatives.
• Assists compliance officer with leadership of Ethics and Compliance Committees.
• May participate with investigations of recent compliance and risk related adverse events with a high claim potential.
• Coordinates conferences with field administration to review risk management trends including, but not limited to, professional liability claims, event trends and operations risk.
• Serves as a resource to the communities and divisional operations on questions relating to compliance and risk management issues.
• Directs management companies and regionals in their response to potential risk management issues and implementation of risk reduction and mitigation strategies.
• Maintains logs of educational and intervention activities and provides a monthly report to the compliance officer and legal department designee.
• Participates in divisional performance improvement activities with Clinical and Operations.
• Analyzes various compliance and risk data derived from the incident reporting system and other tools to recommend operational changes when necessary.
• Develops and disseminates risk assessment reporting tools and reports to divisional operations.
• Instrumental in developing, maintaining and improving upon a company-wide risk score card.
• Active leadership and participation the development and delivery of compliance and risk related reports for executive leadership, division presidents, and capital partners.
• Possesses extensive knowledge of discipline and maintains extensive theoretical business and industry knowledge. Provides overall leadership and direction to the business.
• Ensures the Compliance Program effectively prevents and/or detects violations of law, regulations, organization policies, or the Code of Conduct.
• Ensures internal controls can prevent and detect significant instances or patterns of illegal, unethical, unsafe, or improper conduct.
• Coordinating as appropriate with the VP Compliance, General Counsel and/or outside legal counsel when conducting, authorizing, or overseeing investigations.
• Contributes to the development and implementation of compliance program assessments, internal audits, external audits, and the compliance work plan.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, TRAINING, AND EXPERIENCE:

• Bachelor’s degree in business/nursing/risk management or other related field required.
• Minimum five years related experience required; or equivalent combination of education and experience.

Knowledge, Skills, and Abilities:

• Language Ability:
• Cognitive Demands:
• Computer Skills:
• Competencies:
• Ability to communicate effectively in writing and verbally.
• Ability to read, analyze, and interpret regulations.
• Ability to effectively present information to top management and/or boards of directors.
• Ability to use Microsoft Office including but not limited to Word, Excel, PowerPoint, and Outlook. Ability to use email and the Internet.
• Ability to work under minimum supervision and demonstrate self-initiative and willingness to learn.
• Must be detail oriented.
• Must exhibit strong organizational skills.
• Must be results-driven and goal oriented.
• Must be cognitive and able to work under pressure and meet deadlines.
• The ability to multi-task and complete assignments accurately and in a timely manner, often changing assignments on short notice.
• Must be supportive of team-spirited environment.
• Interpersonal skills to establish and maintain effective relationships with Team Members, superiors, and business contacts in a professional, timely and courteous manner.
• Effective analytical, trouble resolution, and problem-solving skills
• Ability to collect, integrate, and validate risk management data from multiple systems and sources across a large, multi-state organization with multiple divisions.
• Must possess skill in analyzing complex, high-volume risk data to identify trends, emerging risks, and root causes, and in translating analytical findings into actionable insights that support enterprise risk mitigation and regulatory compliance.
• Capacity to develop and deliver accurate, timely, and executive-level risk reports, dashboards, and summaries, effectively communicating risk exposure and performance to diverse stakeholders across divisions and geographies.

ENVIRONMENTAL ADAPTABILITY

• Works primarily indoors in a climate-controlled setting.
• Occasional travel

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is occasionally required to stand and walk. The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Benefits:

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

EOE D/V

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