DLCCC Front Desk Weekend and Evening Staff Job at Detroit Lakes Community and Cultural Center, Detroit Lakes, MN

NnM5ZEJBNmgwdzhtYkRac3JlcHB0NTFoT3c9PQ==
  • Detroit Lakes Community and Cultural Center
  • Detroit Lakes, MN

Job Description

Job Summary: A DLCCC Front Desk Representative is responsible for creating a positive member experience by providing a superior level of customer service to our members, prospective members, and guests.

Must be available 7am-6 pm on Saturdays, 10 am-6 pm on Sundays, and occasional weekday evenings and Friday Evenings as needed from 5:00pm – 10:00pm. Shifts are from 4 to 6

hours. One weekend off a month.

Key Duties and Tasks:

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
  • Serves as the first point of contact for all customer questions, concerns and comments
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check-in members
  • New member enrollments.
  • Stays current on new program offerings and schedules
  • Attend Front Desk meetings
  • Schedule court use, classes and any other appointments and needed
  • Daily POS activity
  • Update member account information
  • Respond to member questions and concerns in a timely and professional manner and elevate to Manager as needed
  • Assist in maintaining the neatness and cleanliness of the club
  • Other duties as assigned by the Front Desk Supervisor

Desired Qualifications:

  • Customer service background preferred
  • Knowledge of a POS system
  • Enjoys meeting new people
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude
  • Punctuality and reliability are a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
  • Strong listener with the ability to empathize and problem solve
  • Dedication to the success of the facility
  • Wear appropriate clothing
  • Maintain a positive attitude with members and staff

Position:

  • Is a part-time position
  • Is an “at will” position
  • Reports directly to the Front Desk Supervisor.

Salary/Wage/Benefits:

  • Free Single membership at date of hire
  • Discount on services and logo apparel
  • Discount on Historic Holmes Theatre productions

Learn, grow and play at the Detroit Lakes Community and Cultural Center! Full fitness, aquatics and recreation facility with a giant, indoor play-land. 8-lane pool, track, courts, classes and a beautiful 800+ seat performing arts theatre, conference room and ballroom!

Job Tags

Shift work, Weekday work,

Similar Jobs

ManpowerGroup

Order Picker Job at ManpowerGroup

 ...and distributes merchandise, products and materials in inventory warehouses, distribution centers or manufacturing lines. Qualifications...  ...Ability to be on feet for majority of shift Ability to lift up to 50 lbs RF guns experience Computer skills- Microsoft Office... 

TLC Healthforce

Travel Physical Therapist Job Job at TLC Healthforce

Step into a purposeful Travel Physical Therapist role in Pennsylvania, Wallingford, where your clinical expertise becomes a catalyst for brighter futures. This specialized assignment invites dedicated PTs to help people regain mobility, reduce pain, and return to meaningful... 

CalOpps

Recreation Coordinator (20691270) Job at CalOpps

 ...professionals who work daily to enhance the quality of life for the residents of San Carlos by providing recreational opportunities for all? Come join our Parks and Recreation Department team as a Recreation Coordinator, make a difference in the community and have fun... 

ShadowBox LLC

Biomedical Research Associate Job at ShadowBox LLC

 ...Demonstrate research experience in conducting complex biomedical studies in the areas of physiology, pharmacology, microbiology, or biochemistry or executing specimen collection and handling for clinical trials experiments. A minimum of 10 years of experience in... 

NTT DATA, Inc.

Inbound Call Centre Sales Representative - Remote Job at NTT DATA, Inc.

 ...and answer any questions Implement sales strategies to achieve personal and business goals Conduct sales transactions through online e-commerce software Offer feedback to management for methods of improving performance and results Requirements: Sales...