Job Description

**Req ID:** 346845 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a **H&D/Presentation Engineer - Remote** to join our team in **Plano** , **Texas (US-TX)** , **United States (US)** . An Epic Hyperspace and Deployment / Presentation Engineer is primarily responsible for the delivery, performance, and support of the Epic client-side experience, including how Epic Hyperspace is deployed, presented, and accessed by end-users across various devices and platforms **Hyperspace Deployment and Configuration:** + Package, deploy, and maintain Epic Hyperspace (the main Epic client) using tools like SCCM, Ivanti, or Microsoft Endpoint Configuration Manager. + Manage ActiveX controls, client prerequisites, ODBC drivers, and user profile settings to ensure consistent Hyperspace performance. **Application Presentation and Access Optimization:** + Engineer solutions to optimize how Hyperspace and other Epic apps are delivered to end users - including Citrix, VMware Horizon, or Microsoft RDS. + Configure seamless access across a range of endpoints (e.g., desktops, thin clients, mobile devices) for different clinical and operational workflows. **Troubleshooting and Performance Tuning:** + Identify and resolve client-side performance issues (e.g., long login times, screen freezes, latency). + Work closely with application teams, desktop support, and networking to diagnose and fix environment-specific issues. + Endpoint Standardization and Image Management + Create and maintain standardized desktop or VDI images optimized for Epic. + Ensure all devices used to access Epic meet performance benchmarks and compliance requirements **Collaboration and Support for Upgrades & Go-Lives:** + Participate in Epic version upgrades, client refresh cycles, and go-live events by validating presentation layer performance and compatibility. + Coordinate with Epic TS/CSC (Technical Services/Client Systems) and internal teams for Hyperspace version management, deployment scripts, and environment testing **About NTT DATA** NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. \#LI-NorthAmerica

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