Job Description

Job title: HR specialist 1

Location: Southfield MI

Duration: 12 months

Shift : 1 st M F 8 AM to 5 PM


Typical Day in the Role

• Purpose of the Team: The purpose of this team is HR Business Operations. The team is made up of HR Generals and HR Specialists. This role will be focused e supporting HR Generals with triaging, handling compliances, reports and admin tasks, onboarding tasks, etc.

Requirements

• Years of Experience Required: 2-3 overall years of experience in the field.
• Degrees or certifications required: High school diploma or equivalent; an associate degree or relevant coursework is a plus.
• Strong customer services experience
• Exceptional communication experience
• Performance Indicators: Performance will be assessed based on meeting deadlines and quality of work.

Top 3 Hard Skills Required + Years of Experience

• Minimum 2 years' experience with HR Systems Employee Central, SuccessFactors, Workday etc,
• Minimum 2 years' experience with Jira ticket management
• Minimum 2 years' experience with Microsoft office suite

Hard Skills Assessments

• Expected Dates that Hard Skills Assessments will be scheduled: ASAP
• Hard Skills Assessment Process: The assessment process will include 2 rounds maximum with Hiring Manager & someone on the team.
• Required Candidate Preparation: Candidates should be able to provide previous relevant examples and end-to-end process.

Key Responsibilities:

• This position will work closely with and support the local Human Resources team.
• Provide administrative support to the human resources function in all areas.
• Manage employee databases, prepare reports, and maintain accurate HR records
• Serve as the first point of contact for HR-related inquiries and complaints: Performing initial triage of issues, providing immediate advisory services on matters such as absence, accommodations, health issues, conduct, and organizational change.
• Maintain clear communication channels and documentation to ensure proper handling and resolution of all HR/Employee matters.
• Provide pre-boarding preparation and onboarding support and provide a positive employee experience.
• Process various, manually or electronically, related to documenting human resources activities such as new-hire, change-of-status, performance evaluations, benefits, terminations, etc.
• I9 verification, I9 re-verification, and onsite onboarding support.
• Answer HR Helpdesk employee inquiries by providing answers, guidance, and resources.
• Maintain a service-focused and user-oriented attitude, and continuous improvement toward Operational Excellence.
• All other duties as assigned.

Qualifications :

• High school diploma or equivalent; an associate degree or relevant coursework is a plus.
• Hands-on experience with SuccessFactors Employee Central is required for this role.
• Strong attention to detail and ability to manage high volumes of data entry with accuracy.
• Proficient in Jira ticket management, Microsoft Office, particularly Excel, for data entry and record maintenance.
• Excellent communication skills and ability to work collaboratively within a team environment.

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