Job Description

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!

Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.

We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!

Job Summary:

The Front Office Receptionist will be the first point of contact for patients and visitors, providing welcoming, efficient, and friendly service. This role involves managing all front office operations including patient registration, scheduling appointments, and ensuring a smooth flow of patient traffic. The receptionist will also handle administrative tasks related to patient care and will collaborate closely with clinical staff to maintain a positive patient experience.

Essential Duties and Responsibilities:

• Welcome patients and visitors in a professional and friendly manner.
• Manage patient check-in and check-out processes.
• Schedule appointments and confirm patient details using Practice Management System (EMR).
• Collect and verify patient information and insurance details.
• Prepare necessary documentation for patient appointments.
• Handle incoming calls and respond to patient inquiries.
• Maintain a clean and organized reception area.
• Assist in processing patient payments and managing financial transactions.
• Coordinate communication between patients and healthcare providers.
• Ensure confidentiality of patient information in accordance with HIPAA regulations.
• Support clinic operations by performing other administrative tasks as required.

Requirements

• High School Diploma required; Associates Degree or relevant certification is a plus.
• Previous experience in a medical or healthcare setting preferred.
• Strong customer service and communication skills.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Proficient with office software and electronic medical records systems.

Benefits

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

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