Job Title: Network Support Admin
Work Model - Remote, but would like to find someone in DFW who could come in as needed
Notes: We are looking to grow our Network Operations team and are seeking an entry-level Network Support Administrator to join due to company growth. The Network Support Administrator will serve as the next step up from the Help Desk team, escalating and resolving issues specific to networking, including telephony, chronic connectivity problems, Wi-Fi, application issues, ISP outages, and mobile device support (iPhones/iPads). Responsibilities also include managing carrier tickets, phone systems, and related services. Strong communication skills are essential, as this is a fully remote position that requires regular collaboration with internal teams, vendors, and network providers to resolve issues efficiently.
Top skills:
-2 plus years of Network Admin support
-Ticketing support (ServiceNow)
-Communication - white glove support
Pluses:
-Cisco Meraki
-Ping Central
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