Job Description
Brief Description Job Objective : The Nurse Technician/Secretary performs various patient care activities and related non-professional services necessary in caring for the personal needs, safety and comfort of patient and assists in maintenance of a safe and clean environment under the supervision of the Registered Nurse. Nurse Technicians who have received orientation to and are competent to function in the role of Secretary I may as needed by the department function in this role in order to facilitate unit functions. In the cross trained role the Nurse Technician/Secretary will perform department secretarial tasks as well as various supportive duties.
Duties and Responsibilities: Nurse Technician Essential Duties And Responsibilities - Provide patient care which includes accurate observations of the patient needs, reporting patient symptoms and needs to the Licensed Nurse.
- High Degree of Involvement with patients and family members.
- Maintains Proper Body Alignment at all times.
- Assists in providing general routine patient care based upon the Registered Nurse’s assessment and plan of care, adhering to accepted policies and procedures.
- Performs basic patient care tasks such as hygiene, making occupied and unoccupied beds, provide oral care, peri care and hair care, assist with elimination, assist with feeding and feeding patients when necessary.
- Assist with patient movement including range of motion, turning patients every 2 hours and positioning them in bed and assisting to the chair when applicable.
- Transport patients by gurney, bed or wheelchair.
- Removal and application of restraints.
- Replace telemetry batteries and patches as requested.
- Prevent skin breakdown.
- Vital signs including pain level
- Assist with maintaining accurate intake and output
- Participate in hourly rounding to assess patient needs and safety.
- Assist in the facilitation of a quiet environment.
- Procedures related to elimination including foley care, colostomy care, urostomy care and including but not limited to appliance emptying and changing.
- Perform Cardiopulmonary Resuscitation as requested.
- Perform Electrocardiograms
- Ambulation with assistive devices such as crutches, walkers or gait belts.
- Care of tubes and drains including Jackson Pratt, hemovac and pleurovac.
- Use of equipment including intermittent compression devices, traction, scales and cast care.
- Surgical skin preparation
- Perform errands to facilitate work flow ie: take specimens to lab
- Operates technical equipment safely and appropriately.
- Demonstrates knowledge regarding special needs and behaviors of age specific groups.
- Documents accurately in the electronic medical record, restraint record, belongings list.
- Demonstrates knowledge of legal aspects of care, knowledge of legal documents pertinent to unit/area of care.
- Knowledge of the computer system in use.
Secretary I Essential Duties And Responsibilities - Provides normal clerical support as needed to support unit functions such as copying, scanning, typing, filing, faxing and ordering of department supplies.
- Assembles/maintains medical records according to Medical Center/unit practice.
- Processes patient paperwork and prioritizes according to highest need.
- Ability to learn required computer skills within orientation period and maintains competency.
- Transcribes physician orders accurately, timely, and efficiently.
- High degree of involvement with patients and family members.
- Transports patients when required.
- Performs errands when assigned to facilitate unit work flow; i.e. transports specimens to lab, acts as messenger to various departments, etc.
- Answers telephones in a courteous manner and directs calls appropriately.
- Assist in maintenance of safe, comfortable, and therapeutic environment for patients.
- Assists as needed in completion of unit support record keeping, department reports and/or statistical sheets and department meeting minutes.
- Maintains department specific certifications.
- Maintains department inventories.
- Operates technical equipment safely and appropriately.
- Orders requisitions for a variety of Medical Center services.
- Demonstrates knowledge regarding special needs and behaviors of age specific groups.
- Answers call lights.
- Thins charts as needed.
- Copies charts for transfers as needed.
- Rounds for discharges; assesses empty bed status.
- Processes and coordinates information for team leaders and charge nurses as needed.
Non-Essential Duties - Assist in special projects/assignments as needed
Knowledge, Skills and Abilities: Knowledge - Knowledge of basic nurse technician skills.
- Working knowledge of basic medical terminology or ability to successfully complete studies in medical terminology within six (6) months of employment.
Skills - Clear and concise communication skills.
Abilities - Ability to establish and maintain effective working relationships with staff, clinicians, and other health team professionals.
- Ability to accept responsibility for accuracy and response times to emergent and non-emergent requests.
AVMC Values: All AVMC employees will effectively demonstrate these values: - Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
- Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
- Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
- Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
- Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
- Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
- Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
Education and Experience: Education - High school diploma or equivalent.
Experience - Minimum one (1) year experience in an acute care setting preferred.
- Minimum one (1) year secretarial experience preferred.
- Minimum one (1) year experience as a nurse technician preferred.
Required Licensure and/or Certifications: - Possess and maintain current certification in American Heart Association Basic Life Support (BLS) for Health care Providers.
- Possess and maintain a current California License as a CAN, preferred.
AVMC Conduct/Compliance Expectations :
- Ability to adhere with AVMC Attendance and Punctuality Policy.
- Ability to adhere with AVMC Leaves of Absence Policy.
- Ability to adhere with AVMC Paid Time Off (PTO) Policy.
- Ability to adhere to the department dress code.
- Ability to organize work and establish priorities.
- Ability to expand on own initiative in performance of duties.
- Skill and ability to follow the telephone etiquette/standards.
- Ability to function effectively under pressure and meet time parameters.
- Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff.
- Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVMC.
- Ability to maintain the confidentiality of patient, hospital and department information.
- Ability to adhere to safety rules and regulations.
- Safely and effectively uses all equipment necessary to carry out duties.
- Ability to interpret and function under hospital and department policies and procedures.
- Conforms with required and appropriate accreditation and regulatory requirements.
- Conforms with and supports hospital quality assurance and improvement guidelines.
- Ability to participate effectively in department and hospital staff education.
- Display a willingness to work as a team player.
- Ability to give and support the highest level of patient/customer satisfaction at all times.
- Supports and adheres to the values and mission statement established by the AVMC Board of Directors.
- Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
- Ability to follow the Code of Conduct.
Physical Requirements and Working Conditions: - Work often performed under demanding, emotional, and physical conditions. Accepts additional workload during times of unexpected circumstances (e.g., high activity, high census, and sudden emergencies).
A detailed description of the physical requirements of this job is maintained in the Employee Health Department.
NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.
Requirements Education and Experience: Education - High school diploma or equivalent.
Experience - Minimum one (1) year experience in an acute care setting preferred.
- Minimum one (1) year secretarial experience preferred.
- Minimum one (1) year experience as a nurse technician preferred.
Required Licensure and/or Certifications: - Possess and maintain current certification in American Heart Association Basic Life Support (BLS) for Health care Providers.
- Possess and maintain a current California License as a CAN, preferred.
Job Tags
Hourly pay, Full time, Night shift,