Online Chat Support Representative Job at Marion Counseling Services, Lexington, MO

NnNsVUNBcW0zUU1nWkRWb3JPVnB0NWRqTlE9PQ==
  • Marion Counseling Services
  • Lexington, MO

Job Description

This is a remote position.

At   Marion Counselling Services , we are dedicated to supporting individuals on their mental health and wellness journey. Our mission is to provide compassionate, professional, and accessible counselling to our clients. We value empathy, patience, and excellent communication in every interaction.

We are seeking a   dedicated Online Chat Support Representative   to join our team. In this role, you will interact with clients via live chat to answer inquiries, provide information about our counselling services, and ensure a smooth, supportive experience for every client.

This is a   non-voice, chat-based role , ideal for someone who is patient, empathetic, and enjoys helping people online.


Requirements

  • High School Diploma or equivalent ( Bachelor’s degree preferred ).

  • Excellent written communication skills in English.

  • Comfort with   chat platforms, CRM tools, and basic computer operations .

  • Strong   empathy, patience, and problem-solving abilities .

  • Ability to handle multiple chats and tasks simultaneously.

  • Prior experience in   customer support or chat-based communication   is a plus.


Benefits

Compensation & Financial

  • Competitive salary based on experience

  • Performance bonuses / incentives

  • Paid time off (PTO) / vacation days

  • Holiday pay

2. Health & Wellness

  • Health, dental, and vision insurance (if applicable)

  • Mental health and wellness support programs

  • Employee Assistance Program (EAP)

3. Work-Life Balance

  • Flexible working hours

  • Option for   remote work

  • Work-from-home allowance (if applicable)

4. Professional Growth

  • Training and development programs

  • Opportunities for career advancement

  • Mentor ship and guidance

5. Work Environment & Culture

  • Supportive and empathetic team culture

  • Recognition and rewards for performance

  • Collaborative and inclusive environment



Job Tags

Full time, Remote work, Work from home, Flexible hours,

Similar Jobs

ETherapy

Speech Language Pathologist (SLP)-Remote Job at ETherapy

 ...effectively with students, parents, and school staff. Strong problem-solving abilities and attention to detail. Experience in teletherapy or online counseling (preferred). Knowledge of augmentative and alternative communication (AAC) systems and other assistive... 

Aramark

Junior Project Manager Job at Aramark

 ...Position Summary The Project Manager is responsible for supporting and leading assigned capital and renovation projects from schematic planning through design, construction, and closeout. This role partners with internal stakeholders, clients, consultants, and contractors... 

Howard University Hospital

Patient Advocate, Days, Quality and Patient Safety Job at Howard University Hospital

 ...University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howard University Hospital is the nations only...  .... Howard University Hospitalseeksto hire a Patient Advocate in the Quality and Patient Safety department,who will... 

Educational Bus Transportation

School Bus Drivers and Van Drivers Job at Educational Bus Transportation

 ...professionalism at all times. Qualifications Valid CDL (Commercial Drivers License) with appropriate endorsements for bus or van driving preferred; training available for qualified non-CDL applicants. Commitment to safety and excellent customer service. Ability... 

RVA

Junior Marketing Assistant & Brand Ambassador - Entry Level Job at RVA

We are actively seeking an outgoing, career-driven individual to join our team as a Junior Marketing Assistant & Brand Ambassador immediately! This is an exciting opportunity to gain hands-on experience in marketing, event management, and brand promotion while working...