Job Description

About the Role

Gathers and analyzes data from various Systems, in order to forecast trends and have inventory readily available for Quick Response Locations, Regional Parts Centers, 3rd Party Service Providers, and Service Technicians. Responsible for generating and compiling multiple reporting where based on findings, deploy inventory to improve our parts supply chain delivery times and fill ratios in the most cost effective means possible. Review and update planning parameters, meeting with and presenting that information to the appropriate departments, as well as creating internal orders or external purchase orders to complete the process.

Your Impact

• Maintain a advanced level of Customer Satisfaction when supporting Field Service, other departments, vendors, suppliers, and end customers using all system platforms available.

• Performs analysis on inventory levels, aging and turns. Identifies order strategies, supply routes, problem areas and proposes corrective actions.

• Prepares, delivers and analyzes reports/systems to maximize efficiencies of existing systems and strategies. Continually improving methods to eliminate potential troubled areas for our Quick Response Locations, Regional Parts Centers, or Technician.

• Interfaces with vendors/suppliers to better improve Canon's Supply chain.

• Purchases from vendors/suppliers based on projects, reporting, or systems, for assigned locations that meet departmental goals and targets for fill ratio.

• Monitors/analyzes inventory reports, and or Planning Systems, to maintain proper re-order points at all stocking locations, meeting inventory level and fill ratio targets.

• Create reports that provide analysis of trends, using that information to make inventory stocking recommendations for Field Service Technicians. Setting up meetings with Service to review those reports in-depth and getting their input on correct inventory levels for each Technician.

• Confirm the accuracy of invoices, bills and charges relative to the shipment of goods and resolve any discrepancies found.

• Work with Product Support on product launches, quality recalls, alternate sourcing and unexpected demand.

• Coordinate items flow from source and within network, modify as needed

• Analyze QRL inventory position based on MIF, urgency, and parts cost.

• Document suggested procedure/systematic improvements that will elevate team productivity/efficiencies for Manager to review

• Provide direct support to Service taking as many phone calls, as quickly as possible, using the monitored phone system as requested by Manager.

• Monitor, review and respond to emails, and emails in the group mailbox, from Field Service, Vendors, Suppliers, and other departments as quickly as possible.

• Perform any, and all, responsibilities of a Parts Support Rep, or Mission Critical Parts Expeditor as directed to by Manager

• Provide training and Parts Support Representatives, Mission Critical Parts Coordinators, or Parts Planning Analysts.

• Completed all tasks, projects and functions assigned by Manager

About You: The Skills & Expertise You Bring

Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.

• Minimal travel as requested to support business goals and objectives (valid driver's license and acceptable driving record necessary).

We are providing the anticipated base salary range for this role: $54,460-$81,550 annually.

Company Overview

About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus

-Employee discounts

-"Dress for Your Day" attire program (casual is welcome, based on your job function)

-Volunteer opportunities to give back to our local community

-Swag! A Canon welcome kit and official merch you can't get anywhere else

†Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers' site ( , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ( .

#CUSA

Workstyle Description

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Posting Tags

#PM-19 #LI-RH2

Location US-IL-Itasca

Company Canon U.S.A., Inc.

Requisition ID 33558 Category Warehouse Position Type Full-Time Workstyle Hybrid

Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.

Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

Job Tags

Full time, Part time, For contractors, For subcontractor, Casual work, Work at office, Local area, Work from home, 3 days per week,

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