Job Description

Pharmacy Customer Service Representative - 4 weeks of paid training

What’s In It For You:

• 4 weeks paid training program
• Mostly Remote (4 week training is on-site in Hingham, MA)
• Pay of $18.75/hr
• Cool and exciting work environment
• Great opportunity to learn

About the Opportunity:

• Since 1929, our client has led the healthcare industry by rising to the challenges that change brings, enabling discoveries, and continuing to evolve.
• As a trusted source of high-quality care and service, their goal is to identify and recognize the hospitals, outpatient facilities, and doctors that provide exceptional patient care and, in some cases, affordability.
• They are searching for a Pharmacy Customer Service Representative to perform data entry, phone work, and systems research related to provider directory accuracy.

Pharmacy Customer Service Representative Responsibilities:

• Update data for directory information such as primary addresses, secondary addresses, phone numbers, and specialty in the company's systems
• Reaching out to providers regarding their directory information, using appropriate phone etiquette and language
• Performing analysis within some of the company’s systems to ensure that provider records are correctly updated and up-to-date, and that provider information will be correctly displayed to our members
• Processing three (3) pieces of provider information an hour and up to twenty (20) pieces per day

Pharmacy Customer Service Representative Qualifications:

• Experience of at least 6 months in a call center or professional customer service environment
• Friendly phone etiquette and good verbal communication skills
• Previous experience using Microsoft Office Suite such as Excel and Outlook
• Very flexible and reliable in all situations

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

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