Product Specialist Job at Hire it People, Inc, Trenton, NJ

Nk05UkJneXAyUUVuYURSanJPcHB1WlJu
  • Hire it People, Inc
  • Trenton, NJ

Job Description

Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Details:

  • Provide Tier 1 support for Division applications.
  • Provide first level contact for incoming service requests.
  • Review incoming service requests for knowledgebase solutions.
  • Collect information from user for service requests.
  • Track, route and redirect unresolved service requests to correct resources.
  • Escalate complex issues to Tier 2 Service Desk resources.
  • Provision application access.
  • Identify and route Data Exceptions.
  • Walk users through problem solving steps.
  • Convey resolutions of service requests to users.
  • Resolve and Close low-level service requests.
  • Perform proper recording and documentation of activities and solutions.
  • Perform periodic knowledge base review.
  • Perform user access audits.
  • Perform user acceptance testing.
  • Research changes in pharmacies, hospitals, medications, and healthcare related datasets.

Job Tags

Contract work,

Similar Jobs

Virginia Heart

Registered Nurse (RN) Job at Virginia Heart

 ...Heart, we are looking for an experienced professional Registered Nurse to provide primary clinical support to the providers, ensuring...  ...for the visit, obtaining vital signs, performing an ECG, reviewing current medications and allergies, updating patient history and... 

Domino's Franchise

Delivery Driver - 9 Campbell St Job at Domino's Franchise

 ...Right now Domino's is looking for qualified drivers to staff stores in your area.We're...  ...Franchise Owners started in management training, delivery or answering phones. Apply now to get the...  ...Information Hiring for weekdays, nights and weekends from 10:30am until 10pm... 

Ford of Londonderry

Parts Counter Advisor Job at Ford of Londonderry

 ...Ford of Londonderry is looking for an experienced Parts Counter Person to work in our busy Parts Department. Job Includes but not limited: o Assist retail and wholesale customers with parts inquiries in person, on phone, and online o Identify, locate and provide... 

Accent It

REGIONAL CLASS-A CDL DRIVER Job at Accent It

 ...DEDICATED REGIONAL CLASS-A CDL DRIVING POSITION! 3 Months Experience Preferred Your Schedule: Home Every 5-6 Days! 34/48-Hour Reset 100% No-Touch Freight Day & Night Shifts Available Weekend Work Optional Your Route: Serving the Eastern Region... 

Summit Oaks Hospital

Registered Nurse (RN) Days TU5 Dual Diagnosis Job at Summit Oaks Hospital

 ...under the guidance of treatment team. Maintain the core values and mission of Summit Oaks Hospital. Benefits for our Registered Nurse (RN) include: ~ In-house Psychiatric Nurse Residency Transition-to-Practice Orientation (Could earn 20 CEUs)~ Career development...