Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Bon Secours

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Registered Nurse (RN) - Diabetes Educator - St. Francis Millennium Medical Office Building

Job Summary

The RN Certified Diabetes Educator (CDE) is a clinician prepared to manage the diabetes population at specific clinical site(s) to support long-term diabetes health. Position responsibilities include identifying the population at risk for diabetes complications; intervening to close care gaps through active collaboration with providers; implementing individual and group diabetes self-management education/training (DSME/T); supporting patients with diabetes (PWD) in changing self-care practices to achieve diabetes health; and participating in quality initiatives of the BSPDH to improve the DSME/T program.

In addition, provide diabetes self-management education and support in an American Diabetes Association recognized program in accordance with the Standards of Medical Care in Diabetes and the National Standards. The RN Diabetes Educator teaches persons with diabetes, inpatient and outpatient, in a group or individual setting, and utilizes established principles of teaching, learning theory and lifestyle counseling to successfully direct behavior change. Job also includes additional tasks associated with providing and promoting a quality diabetes education service, including but not limited to: scheduling, follow up, EMR documentation, performance improvement projects, data collection reporting and analysis, and participating in community/hospital events and committees as well as supporting Mercy physician/endocrinology practices as needed. Performs other duties as assigned to meet needs of the department.

Essential Functions:

• Completes administrative tasks such as makes initial and follow up calls to referred patients, schedules patients in cadence as well as checks patients in, charges and verifies charges, contacts physician offices and hospital nursing units as needed, manages the referral work queue. Educator creates and sends letters and records and manages all processes in an organized and accurate manner. Completes additional operations-related tasks as needed.
• Collects assessment data in a systematic and organized fashion from the person with diabetes, family members, existing medical records and referring healthcare providers. Assesses patient current health, medical history, nutrition practices, physical activity, medications, literacy, behaviors, psychosocial/social/ cultural factors, and access to healthcare resources. Documents assessment, interventions, and evaluation of outpatient and inpatient care in the electronic health record according to policy.
• Works with patients to identify mutually acceptable DSMES outcomes, which provide direction for the patient and are used to evaluate progress toward individual, program, institutional and community level goals. Expresses outcomes in clearly defined measurable terms. Provides outpatient diabetes self-management education and support (DSMES) in group and individual settings according to the defined plan and desired outcomes, at all multi-sites as needed. Is responsible for following the Standards of Diabetes Care and the National Standards of the American Diabetes Association for Education Recognized Programs when planning and providing education. Teaches self-management principles and skills. Provides follow up care. Provides inpatient survival skills education. Collaborates with hospital nurses and medical team to provide home-going diabetes education. Participates in the ongoing development, implementation and evaluation of all regional education services, including grant-funded services.
• Evaluates the quality and outcomes of DSMES for each client (individual outcomes measures) and for the program (aggregate outcome measures) according to the standards defined by AADE (American Association of Diabetes Educators) and ADA (American Diabetes Association). Communicates findings and trends with referring providers and assists with finding and using resources for diabetes management. Supports and promotes community-based programs. Participates in all quality improvement projects, data collection, analysis and evaluation on an ongoing basis.
• Collaborates with various healthcare professionals and departments. Participates in numerous Mercy Health and community activities and events (including volunteer) to promote diabetes self-management as well as promote the community, hospital, community and departmental strategies. Provides MH staff education and gives presentations. Complies with all licensure and continuing education requirements of an Education Recognized Program (ERP).
• The above is intended to describe the general content and functions of this job. It is not to be construed as an exhaustive list of all duties or responsibilities. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. The job description is subject to continual revisions as needed for patient care. Due to the services and care provided by this institution, personnel may be requested to serve in related capacities as determined by their qualifications in a different unit, department, and campus, in an effort to not disrupt patient care and continue to provide a safe environment to our patients. All employees are expected to follow Mercy Health policies and procedures, maintain high standards of safe work performance, and maintain good attendance and punctuality.

Education:

• Bachelor of Science Nursing (preferred, not required)
• Graduated from accredited School of Nursing

Licensure:

• Current RN license in State of South Carolina

Certification:

• Certified Diabetes Educator or earn CDE within 6 months of hire
• Minimum 3 years
• Competence in delivering diabetes self-management training individually and in groups using nationally recognized self-care behavior framework
• Competence in educating and using patient tools, including but not limited to blood glucose monitoring and continuous glucose monitoring systems, required within one year
• Strong written and verbal communication skills to include facilitation and public speaking

Experience:

• Teaching experience of adult learners 1:1 and in group setting is required. Excellent interpersonal and customer service skills required. Must have excellent verbal and written communication skills.
• Preferred: Prior experience as a diabetic educator and/or prior experience in group education and individual counseling as well as background knowledge with Insulin Pump and CGM use.
• Minimum Years and Type of Experience: Minimum of 4,000 hours (approximately 2 years full time) experience in clinical care delivery
• Experience and use of an EMR. Conceptual thinking (sees patterns).
• Able to prioritize responsibilities according to department activities and needs. Teamwork & Cooperation. Critical thinking skills. Knowledge of diabetes. Effective communication, orally and verbally in a timely manner with all internal and external customers (patients/clients/physicians/families/staff, etc.); effective teaching skills- clearly, according to curriculum and with enthusiasm; Microsoft office skills using word, excel and PowerPoint

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Job Tags

Full time, Temporary work, Work at office,

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