Job Description

Requisition No: 860987 

Agency: Financial Services

Working Title: REGULATORY ANALYST III - 43003039

 Pay Plan: Career Service

Position Number: 43003039 

Salary: $48,000.00 

Posting Closing Date: 09/26/2025 

Total Compensation Estimator 

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

CLASS TITLE: REGULATORY ANALYST III

WORKING TITLE: WORKERS’ COMPENSATION INVESTIGATOR

DIVISION: WORKERS’ COMPENSATION

BUREAU: COMPLIANCE

CITY: JACKSONVILLE

COUNTY: DUVAL

SPECIAL NOTES:

Four (4) years of investigative or regulatory experience is  required. A post-secondary degree from an accredited college or university can substitute for the required work experience.

Additional  requirements:

• This position requires the Investigator to spend approximately 75% of his/her time conducting on-site inspections and interacting with employers and employees in the field.
• Licensed to operate a motor vehicle.
• The ability to perform physical activities such as, climbing stairs and/or walking on uneven/unlevel grounds (i.e. construction sites) in various outdoor weather conditions (i.e. temperatures below 40 degrees and above 90 degrees).

Preferences:

• One (1) or more years of workers' compensation experience;
• One (1) or more years of experience writing detailed chronological reports;
• Two (2) or more years of experience conducting face-to-face fact-finding interviews; and
• Bi-lingual with the ability to fluently speak and write Spanish and English.

This position requires a security background check, including fingerprint as a condition of employment.

The starting salary for this position is $48,000.00.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of methods of data collection, analysis and data interpretation;  how to conduct an interview;  problem solving techniques and fact finding investigations; planning, organizing and coordinating work assignments; Ability to  p erform physical activities such as climbing stairs and/or walking on uneven/unlevel grounds (i.e. construction sites) in various outdoor weather conditions (i.e. temperatures below 40°and above 90°); work independently, plan, organize and coordinate work assignments; prepa re and generat e clear and understandable oral and written communication; prepar e and maintain reports; establish and maintain effective working relationships with others; dealing with the public in a tactful and courteous manner;   us e keyboard controlled data input devices; to meet performance expectations;  use  various Microsoft programs and applications; obtain and maintain a valid Florida driver license;   operate a motor vehicle (car). 

Other KSAs (Incumbent may learn on the job): knowledge of workers’ compensation compliance laws, rules and procedures; ability to understand and apply applicable rules, regulations, policies and procedures; ability to examine and evaluate data relating to workers’ compensation program; ability to effectively enforce the requirements of Chapter 440; ability to apply investigative principals and techniques; ability to produce documented reports of investigations; ability to complete investigations within city, county, or state government environments; ability to review, analyze and evaluate financial data; ability to be proficient in Coverage & Compliance Automated System (CCAS) and all other relevant Division databases and applications.

BRIEF DESCRIPTION OF DUTIES :

The Regulatory Analyst III (Workers’ Compensation Investigator) is responsible for conducting investigations for the purpose of ensuring employer compliance with the workers’ compensation coverage requirements; entering and inspecting any place of business at any reasonable time for purposes of investigating employer compliance; examining and copying business records; issuing, serving and enforcing stop-work orders, penalty assessment orders, and any other orders required under s. 440.107, Florida Statutes. This position requires a thorough knowledge of the compliance and liability provisions of the Workers’ Compensation Law, workers’ compensation compliance rules and procedures. (s. 440.02, 440.05, 440.10, 440.107, 440.38, F.S. and 69L-6, F.A.C.)

• Conduct on-site inspections & complex investigations of various types of businesses to determine if the employer is failing to secure the payment of compensation, understating or concealing payroll, materially misrepresenting or concealing employee duties so as to avoid proper classification for premium calculations, or materially misrepresenting or concealing information pertinent to the computation and application of an experience rating (s. 440.07 F.S.). This may include construction sites, industrial operations and factories, office environments, business related to agricultural and retail establishments. Observe & document activities performed by workers onsite and assign classification codes as described in the SCOPES Manual. Interview workers to determine their employment status and wages;

• Issue, serve and enforce stop work orders, penalty assessment orders, and other related enforcement documents;

• Create and maintain investigative case files in accordance with established procedures. Timely enter case information in the Coverage and Compliance Automated System (CCAS);

• Receive and process payments related to penalty assessment orders in accordance with the Division’s approved cash receipt procedures. Serve as a witness in court and provide testimony for those cases in which the employer has challenged the Division’s enforcement actions. Advise and educate employers of their rights, responsibilities and obligations under the workers’ compensation law. Prepare and maintain statistical records including weekly activity/production statistics (i.e. Daily Activity Report & Vehicle Log). Other duties as assigned by the Supervisor, Investigations Manager, or Bureau Chief.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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