Storz Power is a leader in advanced home energy storage. Our AI+ technology, scalable LFP battery systems, and smart energy-management platform help homeowners achieve energy independence, reliability, and efficiency. We are committed to innovation, customer satisfaction, and building a sustainable future.
Join a fast-growing clean-energy company where your work truly matters.
Storz Power is transforming how homeowners store and use energy. Our AI+ battery systems and smart-home energy technology give families reliable, clean, intelligent power anytime.
Were innovative. Were mission-driven. Were growing FAST.
And we want YOU on our team.
Position: Remote Call Center Representative
We are seeking a motivated, friendly, and customer-focused representative to support our rapidly growing customer base. You will be the first point of contact for homeowners, installers, and partners who rely on Storz Power systems every day.
Were looking for friendly, motivated, and energetic people who love helping others and want a stable remote career with huge growth potential.
No solar experience? No problem. We train you.
If you enjoy helping people, explaining technology in simple terms, and delivering top-tier service from home this role is for you.
️What You'll Do
Answer inbound calls, emails, and chat inquiries from customers
Provide clear guidance about Storz Power battery systems, AI+ management features, and product specs
Assist customers with basic troubleshooting and system usage
Schedule technical appointments or escalate complex issues to engineering teams
Document all interactions thoroughly in CRM software
Support product registration, warranty questions, and account updates
Educate customers on optimizing energy storage, solar usage, and backup power
Maintain high customer satisfaction and meet call center KPIs
Represent Storz Powers values with professionalism and empathy
1+ year customer service or call center experience
Strong phone presence and clear communication skills
Ability to simplify technical topics for homeowners
Reliable high-speed internet and quiet workspace
Excellent typing, organization, and multitasking skills
Positive attitude and problem-solving mindset
U.S. residency and ability to work set shifts
Preferred
Experience in solar, batteries, energy storage, or HVAC industry
Familiarity with CRM tools (HubSpot, Salesforce, Zendesk, etc.)
Tech-savvy, comfortable learning hardware/software systems
Bilingual (English/Spanish) is a strong plus
Compensation & Benefits
$22-$28/hour depending on experience
Performance bonuses
Health, dental, and vision insurance (depending on company policy)
401(k) program
Paid training on Storz Power products
Paid time off + holidays
Advancement tracks:
Technical Support Specialist
Customer Success Manager
Sales Support / Inside Sales
Field Applications / Installer Network Support
Why You Will Love Working at Storz Power
100% remote no commuting
Work in the rapidly growing clean energy sector
Support products that genuinely improve peoples lives
Positive, collaborative, growth-driven company culture
Opportunities to advance quickly as the company scales
Be part of a mission: Changing the way the world uses energy
You wake up, grab your coffee, log in from the comfort of your home, and spend your day helping people gain energy independence with cutting-edge solar + battery technology.
Your work helps families keep the lights on, stay safe during outages, and lower their energy bills all while you grow your career in one of the fastest expanding industries in America.
If that sounds exciting
Then you belong at Storz Power.
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