Job Description

Position: Salesforce Administrator

Location: Tampa, FL (Hybrid)

Duration: 6+ months

Description:

Duties:

• Perform day-to-day Salesforce administration tasks including user setup, role and profile management, and data maintenance.
• Support the creation and customization of Salesforce objects, fields, page layouts, and record types.
• Assist in managing system security, applications, managed packages, and sandbox environments.
• Build and modify declarative applications using tools like Flow, Lightning App Builder, and validation rules.
• Maintain awareness of Salesforce release updates and assist in implementing new features.
• Collaborate with end-users, management, and project teams to gather requirements and improve workflows.
• Provide basic troubleshooting and support for Salesforce-related issues.
• Triage and manage incoming maintenance requests to ensure timely resolution and prioritization.
• Participate in Agile ceremonies and contribute to continuous improvement.
• Experience with Jira or similar ticketing systems is a plus.

Requirements

• 4+ year of experience with Salesforce administration or CRM systems.
• Basic understanding of Salesforce Sales and Service Cloud platforms.
• Familiarity with Salesforce declarative tools (e.g., Flow, validation rules, Lightning pages).
• Knowledge of Salesforce reports and dashboards, Analytics Studio a plus.
• Knowledge of CRM best practices and object-oriented architecture concepts.
• Salesforce Administrator Certification or Trailhead Ranger status preferred.
• Strong communication and collaboration skills.
• Eagerness to learn and grow within the Salesforce ecosystem.

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