Job Description
Opportunity: Overnight Security Officer/Valet Parker Perform protective and enforcement functions during the overnight shift in a friendly and courteous manner to maintain a safe and secure hotel environment.
Your Growth Path Security Supervisor/Manager – Director of Security
Your Focus - Patrol designated hotel areas.
- Respond to disturbances and emergency situations.
- Maintain a daily activity log.
- Maintain confidentiality with respect to guest and employee incidents.
- Prepare incident reports and other reports and communicate all related information to hotel management.
- Access secured areas for authorized personnel.
- Complete incident/accident reports in a clear and concise manner.
- Escort guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Monitor TV cameras, if applicable.
- Perform bell person tasks and assist guests with luggage.
- Park guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles.
- Grasp, lift and/or carry or otherwise move packages, luggage or boxes up to 75 lbs. from cars, buses and vans, placing packages and luggage onto baggage carts or in a secure area for retrieval by bell staff.
- Read luggage tags and provide claim tickets to ensure appropriate delivery.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background And Skills - HighSchool diploma or equivalent and/or experience in a hotel or related field preferred.
- Prior security experience is desirable.
- CPR/First Aid preferred.
HHM Hotels Benefits And Perks - Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context - Work schedule varies and may include working on holidays and weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.
What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Job Tags
Full time, Part time, Shift work, Night shift, Weekend work,