Job Description

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to manage the network that makes mission success possible. Make an impact by using your skills to deliver “One GDIT Network” for our clients.

Job Description

Transform technology into opportunity as a ServiceNow Developer at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.

MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow Developer , the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:

• Build and customize applications on the ServiceNow platform, including ITSM modules like Incident, Problem, and Change Management
• Create custom scripts, including Business Rules and Script Includes, to automate processes and meet business requirements
• Connect the ServiceNow platform with other systems and applications using technologies like REST/SOAP
• Perform administrative tasks, such as user and role management, system maintenance, and health checks
• Customize user interfaces, forms, and workflows to align with business needs
• Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality
• Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products
• Participate in IT-related technical processes reviews, postmortems, and continual process improvement
• Maintain current ServiceNow and industry certifications, while obtaining additional certifications

WHAT YOU’LL NEED TO SUCCEED
Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Developer must have:

● Education: Technical Training, Certification(s) or Degree

● Experience: 1+ years of related experience

● Required Skills:

• Experience in developing and customizing ServiceNow applications and modules, especially ITSM
• Experience with integration methods like SOAP, REST, and web services, including creating and consuming them
• Scripting skill with at least one language – preferably JavaScript
• Exposure to ServiceNow's data management tools such as Import Sets, Transform Maps, and the CMDB
• Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions.
• Understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
• Ability to identify, understand, document, and create functionality aligning with customer value streams
• Organizational and time management skills while working in a rapid software development environment
• Ability to identify and learn new technologies quickly
• Good communication skills for collaborating with both technical and non-technical stakeholders
• Effective analytical, problem-solving, and debugging skills

● Required Certification:

• Active ServiceNow Certified Systems Administrator or ability to obtain within 30 days of start
• Additional ServiceNow certifications nice to have

● Location: State of Louisiana

• Candidates within LA who reside within 60 miles of our Integrated Technology Center in Bossier City, LA will follow a hybrid work model

• Candidates within LA who reside more than 60 miles from our office in Bossier City, LA will follow a remote work model

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

Work Requirements

Years of Experience

1 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Certified System Administrator (CSA) | ServiceNow - ServiceNow

Travel Required

10-25%

Job Tags

Remote job, Work at office, Work from home, Flexible hours,

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