Telephonic LPN (Call Center) Job at Contemporary Staffing Solutions, Bala Cynwyd, PA

N3NwWEFRbW0zZ0lrYlRkdHBPVm9zcE5pUHc9PQ==
  • Contemporary Staffing Solutions
  • Bala Cynwyd, PA

Job Description

Job Title: Telephonic LPN (Call Center)

Job Overview:
We are seeking a compassionate and detail-oriented Telephonic LPN to join our client’s remote patient monitoring team. This 100% remote, long-term contract position involves engaging with patients by phone to support chronic care management through regular biometric monitoring, adherence outreach, and care coordination. This role plays a key part in ensuring patients stay connected, supported, and on track with their care plans.

Compensation:

  • $24.67 – $26.00/hour

Work Schedule:

  • Monday through Friday, 8:00 AM – 4:30 PM EST
  • Flexibility required to work one later shift per week (e.g., 10:00 AM – 6:30 PM or 11:00 AM – 7:30 PM EST) to accommodate patients in different time zones
  • Paid training provided for two weeks, typically 10:00 AM – 5:00 PM EST

Key Responsibilities of the Telephonic LPN:

  • Conduct daily outreach calls (35–40 per day) to assigned patients using provided scripts and clinical guidelines

  • Ensure monthly live two-way communication with each patient for trend analysis and engagement

  • Review and document biometric data, identifying abnormalities and initiating follow-ups as needed

  • Perform adherence calls for patients with irregular usage patterns or device connection issues

  • Support the RPM billing process by accurately documenting time spent on remote care services (CPT 99457, 99458, 99454)

  • Triage beyond-threshold readings and escalate concerns to RNs or physicians as appropriate

  • Coordinate with clinical and operations teams to onboard new patients and ensure successful device setup

  • Maintain HIPAA-compliant, real-time documentation of all patient interactions

  • Monitor patient charts for updates and maintain accurate reference notes

Qualifications and Skills for the Telephonic LPN:

  • Active and unrestricted LPN license

  • Compact Nursing License (NLC) required

  • Must be licensed in California but reside outside of California, Hawaii, and Alaska

  • Experience in remote patient monitoring or telephonic patient care preferred

  • Excellent communication and empathy skills; able to build rapport quickly over the phone

  • Comfortable working in a high-volume, call-based environment

  • Tech-savvy and able to document efficiently in digital systems

  • Strong organizational skills and ability to prioritize clinical follow-ups

Why Join Us?
This is an excellent opportunity for an LPN seeking a meaningful remote role outside of traditional bedside care. You’ll help patients stay on track with their health goals while enjoying work-life balance and a structured weekday schedule. Ideal for nurses looking for a long-term, impactful role in a supportive virtual environment.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.

#LI-PSG
#LI-AR1
#LI-Remote

Job Tags

Contract work, Temporary work, Long term contract, Work at office, Remote work, Afternoon shift, Weekday work, Monday to Friday,

Similar Jobs

Medtronic

Associate Clinical Specialist, Pain Interventions- Sacramento, CA Job at Medtronic

We anticipate the application window for this opening will close on - 8 May 2025At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to... 

SIMEDHealth

Accounts Receivable Counselor Job at SIMEDHealth

 ...position with the opportunity to transition to a remote, work-from-home role after 90 days. Candidates must reside in the North...  ...school diploma or equivalent (REQUIRED) Minimum 2 years of medical billing and collections experience (REQUIRED) Strong problem-... 

JBS

SAFETY COORDINATOR Job at JBS

DescriptionPosition at Pilgrim'sThis Person will be responsible for providing assistance to the safety and health efforts as directed by the Complex Safety Manager and/or Safety Specialist.RESPONSIBILITIES:~Knowledge of general safety policies and procedures... 

Oetiker

Production Operator - 2nd Shift Job at Oetiker

 ...Description We are seeking a detail-oriented and efficient 2nd Shift Production Operator at our manufacturing facility in Marlette,...  ...for operating and maintaining industrial presses during the second shift, ensuring high-quality production and adherence to safety... 

Comfort Keepers of St. Cloud, MN

Weekend On-Call Standby Caregiver Job at Comfort Keepers of St. Cloud, MN

Standby Weekend Caregiver Hours* Saturdays & Sundays* On-call from 8:00 AM - 10...  ...will be notified by 3:00 PM each day if any evening coverage is needed* Must be able to...  ...support from care team* PTO (Paid Time Off)* Paid training and onboarding...