Job Description

Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws. This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs.
 

Compensation & Advancement:

• Starting Salary: $18.00/Hourly

• Salary Growth Opportunity: Eligible for an increase within the first year based on performance, experience, and length of service

Schedule:

• Thursday: 8:15 AM – 8:45 PM

• Friday: 8:15 AM – 8:45 PM

• Saturday: 8:15 AM – 8:45 PM

This is an on-site position.

Educational Requirements:

• High School Diploma or equivalent required

Key Responsibilities:

• Provide crisis intervention counseling for mental health, substance use, and suicide-related concerns over the telephone

• Assess callers’ needs and provide appropriate referrals to community resources and service providers

• Coordinate crisis continuum response services and ensure follow-up as needed

• Document calls and track caller status through appropriate case follow-up procedures

Experience & Skills Required:

• Strong organizational and stress management skills

• Experience in crisis intervention and referral coordination preferred

• General knowledge of mental health, substance use, and crisis resources is beneficial

• Proficient computer and phone skills required

 

Job Tags

Hourly pay, Full time, Local area,

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