Customer Service / Call Center Representative Job at DARCARS Automotive Group, Rockville, MD

Nk01U0NRcWcyUVVtYXpKcW9PdHV1WjFsT2c9PQ==
  • DARCARS Automotive Group
  • Rockville, MD

Job Description

DARCARS Automotive Group is now hiring an  Customer Service / Call Center Representative

We’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth! 

What We’re Looking For:

  • Excellent phone etiquette, and communication skills
  • A positive, patient, and active listener 
  • Experience in a call center or customer service role (automotive experience is a plus!)
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills 

What We Offer:

  • Comprehensive Benefits Plan including 401k
  • Employee discounts on vehicle purchases, parts and service repairs
  • A dynamic and supportive team and training environment
  • Opportunities for career growth within the company

What You’ll Do:

  • Answer high volume of incoming service calls promptly and professionally
  • Schedule service appointments efficiently based on customer needs
  • Outbound Service appointment confirmations, reminders and campaign calls
  • Provide accurate information about services, pricing, wait times, and warranties
  • Assist customers with inquiries and ensure seamless service experience
  • Always maintain a friendly and professional demeanor

Apply today and drive your career forward!

 

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. 

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

Job Tags

Full time, Immediate start,

Similar Jobs

Castlerock Consulting

Accountant Job at Castlerock Consulting

 ...If you are experienced in non-profit accounting and looking for the perfect blend of stable work and flexible hours, this is the job for...  ...seeking an accountant with at least 5 years' experience in nonprofit accounting. Nonprofit accounting experience is required .... 

Amazon Kuiper Commercial Services LLC

Sr. Product Manager - Tech, Supply Chain, Amazon Leo Job at Amazon Kuiper Commercial Services LLC

 ...DESCRIPTION Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low...  ...integration, and operational planning. Your expertise in advanced supply chain technologies, combined with strong analytical skills and a... 

Benda Infotech

UI/UX Designer (Entry Level / Fresher) Job at Benda Infotech

 ...believe great user experiences are at the core of successful products. We are looking for a passionate and creative UI/UX Designer (Entry Level / Fresher) who is eager to learn, grow, and contribute to designing intuitive and visually appealing user experiences. Job... 

New Age Hospice

Hospice CNA - PRN Job at New Age Hospice

 ...New Age Hospice is currently hiring for PRN Certified Nursing Aide in SATX, TX and surrounding areas Are you passionate about servicing...  ...companionship Requirements Be at least 18 years of age CNA License Valid Drivers License Reliable vehicle with... 

Envision Construction

IT Manager Job at Envision Construction

 ...Role Overview The IT Manager is responsible for leading, securing, and evolving the companys technology environment to support office operations, field teams, and long-term growth. This role blends hands-on technical leadership with strategic planning, vendor management...