Hotel Front Desk/Guest Service Agent Job at Clarion Pointe South Boston VA, South Boston, VA

NnM1UkF3Mm8yUUFpYWpOb29PRnVzWkpnUEE9PQ==
  • Clarion Pointe South Boston VA
  • South Boston, VA

Job Description

Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for hospitality, we would love to hear from you.

Duties:

  • Greet guests with a warm and welcoming demeanor
  • Check-in and check-out guests efficiently and accurately
  • Answer phone calls and respond to guest inquiries
  • Provide information about hotel amenities, services, and local attractions
  • Assist guests with luggage storage and transportation arrangements
  • Handle guest complaints or concerns with professionalism and resolve issues promptly
  • Process payments and maintain accurate records of transactions
  • Collaborate with other hotel departments to ensure guest satisfaction
  • Perform night audit duties as required

Requirements:

  • Excellent phone etiquette and communication skills
  • Strong guest relations skills with the ability to provide personalized service
  • Bilingual proficiency is a plus
  • Knowledge of guest service and willingness to learn new skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong problem-solving skills and the ability to calmly handle difficult situations with guests

Job Tags

Full time, Local area, Night shift,

Similar Jobs

Stoke Therapeutics

Senior Scientist, Bioinformatics Job at Stoke Therapeutics

About Stoke: Stoke Therapeutics (Nasdaq: STOK) is a biotechnology company dedicated to restoring protein expression by harnessing the body's potential with RNA medicine. Stoke is developing antisense oligonucleotides (ASOs) to selectively restore naturally occurring...

Hire it People, Inc

Data Analyst Job at Hire it People, Inc

Job Seekers, Please send resumes to ****@*****.*** Job Details: Client is looking to hire a seasoned data analyst who can quickly learn our business requirements and help assess our data systems and programs to improve our reporting and other data capabilities...

The Shella Foundation

Data Entry Specialist Job at The Shella Foundation

 ...initiatives, we empower individuals to live independently in their homes. Our work also inspires families to advocate for accessible, high-...  ...We are seeking a detail-oriented and self-motivated Remote Data Entry Specialist to support our team by inputting, updating, and... 

Rivian

IT Support Specialist Job at Rivian

 ...the outdoors and a desire to protect it for future generations. Role Summary We are seeking a dedicated and versatile IT Support Specialist to join our team. This role is part of a reimagined support model - focused on deeper technical ownership, high-trust... 

City of Akron

Administrative assistant Job at City of Akron

 ...be required to complete work for CDE within Colorado....  ...performance and financial data. CDE is a values-...  ...working hours, working from home, working in the office,...  .... ~ Premier medical, dental, vision, and dependent...  ...accounting duties, data entry and retrieval, and file...