Salesforce Business Analyst Job at Kanshe Infotech, Remote

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  • Kanshe Infotech
  • Remote

Job Description

Job Title: Salesforce Business Analyst
Location: Remote

We're seeking a Salesforce Business Analyst to join our team, focusing on Customer Care and Contract Management. In this role, you'll be key to optimizing our Salesforce system, gathering requirements, and configuring solutions to enhance business processes.

Key Responsibilities:

  • Configure and administer Salesforce to meet evolving business needs.
  • Develop custom Salesforce reports and dashboards for leadership insights.
  • Create and deliver Salesforce training materials for end-users.
  • Collaborate with Salesforce Analysts across the company and stay updated on platform enhancements.
  • Assist in establishing best practices and identify improvement opportunities.

Qualifications:

  • Bachelor's Degree in Business, IT, or related field required.
  • Minimum 8 years of experience in Salesforce administration and configuration.
  • Certified Salesforce Administrator.
  • Intermediate knowledge of project management and CRM administration.
  • Strong analytical skills and ability to manage multiple priorities.

Job Tags

Contract work,

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