Position: Salesforce Systems Analyst
Duration: 1 year and extend for another year if that year goes well
Location: 100% Remote (within Eastern or Central Timezones)
Job description:
The Systems Analyst II will work with users, developers, and other IT Staff to support many areas of the Software Development Lifecycle including requirements gathering, business process documentation, system functional design, system technical design, quality assurance, support, and implementation. The Systems Analyst II role requires working knowledge in agile methodologies, system design methodologies, technical writing, enterprise software products, web applications, desktop applications and database systems. This role will take the lead on a few projects with minimal complexity and will assist with multiple projects of greater complexity.
DUTIES:
Business Partnership/Engagement 45%
1. Leads Requirements Gathering sessions to formulate and define objectives using various research and fact-finding techniques, such as story mapping, prototyping, questionnaires, surveys, interviews, sampling, observation, working sessions, and walkthroughs.
2. Assists in developing and maintaining a prioritized backlog of business needs in the form of User Stories.
3. Translates User Stories into workflow and procedural changes and specifications for system modifications.
4. Prepares functional, system and technical program specifications and requirements using a structured approach.
5. Ensures requirement statements are complete, consistent, concise, traceable, unambiguous and verifiable and that they conform to defined standards.
6. Clearly communicates business needs to development teams in an organized and timely manner using the principles of lean agile software development.
7. Develops and maintains system and business process documentation.
8. Works with software developers to help them understand requirements and to ensure the completeness and accuracy of related documents and specifications.
9. Provides end-user notification and training for new or changed system functionality either in person, through documentation, or through web-based training.
Technical Partnership/Engagement 45%
1. Works within an agile framework to facilitate development teams consistently delivering business value in an environment with rapidly growing business needs.
2. Applies business and technology expertise to improve business processes and support critical system strategies.
3. Maintains a development team backlog by writing User Stories and facilitating User Story refining sessions.
4. Designs solutions to business needs
5. Clearly and concisely communicates business needs and proposed solutions to development teams through a combination of methods (verbal, written, and visual) appropriate to the need.
6. Develops and maintains system and business process documentation.
7. Participates in Quality Assurance cycles and executes testing to ensure applications satisfy end user requirements using a standard process and testing methodology.
8. Actively participates in reviews of specifications, requirements, etc. to develop, document and implement repeatable test plans.
9. Works with end users and developers to proactively diagnose problems through research, analysis, and understanding of requirements.
10. Participates in technical design reviews to help identify issues early in the development lifecycle
11. Utilizes skills such as SQL or other tools to gain an understanding of system behavior and usage.
12. Works closely with the Manager, IT Delivery Solutions to assist in management and planning of IT projects
13. Works closely with other IT teams to plan work effectively
14. Works within IT policies and procedures to ensure compliance to regulatory controls including but not limited to SOX.
15. Aides in the IT general controls processes related to auditing, monitoring, approvals and validation.
Production Support 10%
1. Diagnoses and manages software defects and system anomalies to a successful resolution.
2. Consults with end-users concerning corrective actions as needed in a calm and professional manner.
Best Regards,
Chetna
630-425-6471 -D
815-600-8657-Fax
Chetna@smartcaliber.com
Truth Lies in Heart
...DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV... ...and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible...
Do you want Friday and Saturday off? Holiday Pay Employer Paid Life Insurance Employee Discounts on grocery items Vacation and Sick Pay We are hiring Night Shift Order Selectors Do you enjoy working as a part of a team to get things done. Our Night Shift...
...will demonstrate strong leadership, team development, and process management capabilities, with a proven ability to maintain high standards... .... Key Responsibilities Lead and manage all aspects of plant operations in a continuous production environment. Oversee and...
...Wanna make great moneyto have fun and deliver pizzas?! Now is your chance! We're looking for late night and closing drivers. Come be a part of our fast paced, high-energy team, with direct deposit and flexible scheduling! Bonus you get to go home with cash in your...
...Analyst within Lincolns retail solutions organization. This position... ...'ll be doing Design and architect scalable and IT secure solutions... ...in cloud platforms like AWS. Nice to Haves (Preferred... ...career tracks and job levels, along with associated behaviors...