Tier 2 / Tier 3 IT Support Specialist Job at Parallel Partners, Washington DC

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  • Parallel Partners
  • Washington DC

Job Description

Job Description



Tier 2 / Tier 3 IT Support Specialist

 

We currently have a great opportunity for a Tier 2 / Tier 3 IT Support Specialist. This position is primarily on-site but may allow for hybrid or remote flexibility if the candidate meets all background and compliance requirements.

 

Tier 2 / Tier 3 IT Support Specialist Responsibilities:

 

- Provide escalated IT support.

- Troubleshoot Windows 10/11, Microsoft 365 applications, VPNs, printers, and peripherals.

- Support VIP users.

- Document and escalate issues as needed.

Qualifications



Tier 2 / Tier 3 IT Support Specialist

Qualifications

:

 

- Need 2 to 4 years of experience as an IT Support Specialist.

- Need experience with Microsoft 365.

- Need experience with VPN troubleshooting.

- Need experience with ServiceNow or similar ITSM.

- You should have an A+/Network+ certification.

 

Benefits include medical insurance, retirement plan, PTO, etc.

 

Keywords: Washington DC Jobs, Tier 2 / Tier 3 IT Support Specialist, Microsoft 365, VPN, ServiceNow, ITSM, A+, Network+, Windows, Printers, Peripherals, Washington DC Recruiters, IT Jobs, Washington DC Recruiting

 

Looking to hire a Tier 2 / Tier 3 IT Support Specialist in Washington, DC or in other cities? Our IT recruiting agencies and staffing companies can help.

 

We help companies that are looking to hire Tier 2 / Tier 3 IT Support Specialists for jobs in Washington, DC and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today!

Additional Information



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Job Tags

Full time, Remote work,

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