We’re hiring proactive, detail-driven individuals to join our remote team as Customer Service Support Agents . In this dynamic role, you’ll provide high-quality customer support and assist with marketing-related tasks for multiple clients across different industries.
This position is ideal for organized self-starters who can manage multiple priorities, communicate clearly, and thrive in a remote, fast-paced environment.
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Answer inbound calls promptly and professionally
Deliver accurate information and friendly assistance to customers
Troubleshoot and resolve customer issues in a timely manner
Escalate complex problems to the appropriate team or supervisor
Follow company procedures and client-specific protocols
Maintain detailed documentation of all customer interactions
...) every Monday to Friday inclusive at the identified OPS office location. Experience and Skill Set Requirements Project Management Skills 30% IT Solution Development Project Management experience (as appropriate to the specified experience and level...