Position Summary
We are seeking an experienced and results-driven IT Manager with a strong background in the Food & Beverage (F&B) franchise industry and proven expertise in Point of Sale (POS) system implementation and management . The ideal candidate will lead cross-functional technology initiatives, manage end-to-end POS projects, and ensure seamless integration of IT solutions across franchise operations.
Key Responsibilities
Lead the planning, execution, and delivery of POS system implementation and upgrade projects across multiple franchise locations.
Collaborate with cross-functional teams including Operations, Finance, and Marketing to align IT solutions with business objectives.
Manage vendor relationships, negotiate contracts, and oversee third-party service providers for POS hardware and software.
Ensure system reliability, data integrity, and compliance with data privacy and security standards.
Provide technical leadership and support for store-level IT infrastructure, including network, hardware, and troubleshooting software.
Develop and maintain documentation for system configurations, workflows, and standard operating procedures.
Analyze business requirements and recommend technology solutions to improve operational efficiency and customer experience.
Monitor and manage IT budgets, project timelines, and resource allocation.
Train and support franchise staff on POS systems and related technologies.
Stay current with industry trends and emerging technologies relevant to F&B and retail IT.
Qualifications
Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree preferred).
7+ years of IT experience, with at least 2 years in a managerial or project leadership role.
Hands-on experience managing POS system rollouts (e.g., QU, PAR, NCR, Toast, Revel, etc.) in a multi-unit F&B or retail environment.
Strong understanding of F&B operations, including order management, inventory, and customer engagement systems.
Excellent project management skills with experience using tools like Jira, Asana, or MS Project.
Strong communication and stakeholder management skills.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Preferred Qualifications
Experience with mobile ordering, self-service kiosks, or digital payment integrations.
Familiarity with data analytics platforms and reporting tools (e.g., Power BI, Tableau).
Knowledge of compliance standards such as PCI-DSS and data privacy regulations (e.g., CCPA, GDPR).
Bilingual in English and Korean preferred
...Job Description and Duties ASSOCIATE PARK AND RECREATION SPECIALIST COMMUNITY ENGAGEMENT DIVISION / OFFICE OF COMMUNITY INVOLVEMENT / SACRAMENTO The reporting location for this position is Headquarters in Sacramento, California. This position will work under the...
...Job Description Job Title: Delivery Driver At Domino's we have a saying..."hustle on your feet, not on the street!". We... ...to fill both full time and part time positions; both day and night shifts Additional Information All your information...
...Job Summary: OHagan Meyer is seeking to hire a full-time Receptionist/Administrative Assistant that can handle a fast-paced office environment. We are looking for candidates that are outgoing, personable, hospitable and resourceful. The receptionist will work collaboratively...
...You'll Do Develop and execute digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising. Create compelling content such as blog posts, case studies, and social media updates. Analyze marketing campaign performance and...
...Description**The successful candidate will be responsible for welding steel enclosures that house diesel generators and diesel fuel oil... ...school experience is a plus.**Why Work Here?**This is a contract position offering competitive pay. It provides a great opportunity...